This is your team
Get to know us—we’ll be in it with you for the long haul.
Get to know us—we’ll be in it with you for the long haul.
We’ve also been sounding boards, financial coaches and cheerleaders more times than we can count. Basically, we are here for you when you need us—experienced and caring with deep knowledge and a range of specialized expertise. Our only interest is planning for the life you want. And the real magic happens when we match our deep knowledge to your unique needs.
Click through and get to know us.
Heidi M. Johnson Bixby, CFP ®, CEO & President / Planner
Heidi is the owner of JBA—or, as we like to say, the architect. She began her career in financial planning in 1991 as an assistant to Deborah Johnson, our company’s founder. She achieved her CERTIFIED FINANCIAL PLANNER ™ certification in 1997 and has been devoted to working with JBA clients ever since.
A world traveler and avid photographer, Heidi loves to document her adventures with her camera. Photography is the perfect creative outlet for her. As she says, “It’s a way to capture the spirit of the people we meet, the land and the culture and bring it back to be shared.” Her favorite travel destinations include Zimbabwe, Thailand, Peru, Belize, South Africa, and Scotland.
KIMBERLY S. BAKER, CFP ®, Director of Financial Planning / Planner
Kim’s been a member of the Johnson Bixby team since 1993, starting as a financial planning assistant and working in various roles across the organization. Today she serves as our Lead Financial Planner, helping to mentor and guide the growing team.
A natural problem solver who enjoys teaching others, Kim has worked diligently to improve financial literacy in the community. Not only have clients benefited by Kim’s creative and thoughtful approach, but the Financial Planning Association of Oregon & SW Washington has as well. Through the years Kim’s held several officer positions and has been a committed volunteer.
Patricia Spies, CFP ®, Planner
Patricia helps clients plan for tomorrow by taking care of today. With a clear understanding of each client’s unique financial vision, she works to develop a tailored path forward. Whether buying a home, saving for college, or planning for retirement.
From her perspective, a healthy financial life begins with a clear picture of your cash flow, so she works with clients to help support their lifestyle without sacrificing their goals. She also gives each client the time and attention they deserve to make sound financial decisions and feel confident they are prepared for the future.
Before joining Johnson Bixby, Patricia worked at Oregon State University in the human resources department. It was here that she learned the ins and outs of retirement benefits and federal compliance.
When the summer sun is shining, you can find Patricia playing beach volleyball or working on her Cuban salsa dancing skills. She loves to have fun, which makes her a great fit at Johnson Bixby.
Amanda Reynolds, CPA, CFP®, Planner
Amanda knows talking about personal finances can feel very private, and sometimes it can be overwhelming. But that’s exactly why she is here combining her love of people and finance. With a master’s in counseling and a bachelor’s degree in business accounting and her recent CERTIFIED FINANCIAL PLANNER™ credentials obtained, Amanda considers it a privilege to guide our clients down a path toward achieving their goals.
Sometimes we don’t exactly know what we think or want until someone asks us pertinent questions, takes time to listen and draws connections about what they’ve heard. Amanda creates space for clients to feel comfortable sharing their values and priorities, so together they build a financial plan that is meaningful and realistic. From budgets to taxes to estate planning, Amanda helps clarify and explain all the financial components to making our clients’ dreams a reality.
Growing up in California, she escaped to the Northwest years ago and still finds pure joy in every waterway she can dip her toes into. Whether it’s swimming, boating, kayaking, hiking near a waterfall or simply sitting along the shore.
Zach Reuter, CFP ®, Planner
Whether it’s the game of Gonzaga basketball or the game of personal finance, Zach is a huge fan. After making a 180 degree career change from non-profit work to financial services, Zach is driven by the empowerment and confidence sound financial planning brings to people’s lives.
After graduating with a Psychology Major from Gonzaga University, Zach worked for Jesuit Volunteer Corps Northwest helping connect volunteers to service agencies across the Pacific Northwest. Zach started working with a financial advisory and planning firm in Portland before transitioning to Johnson Bixby in 2020. He worked on our client services team prior to completing the requirements to become a Certified Financial Planner® professional.
Lynn Snyder, CFA®, Portfolio Manager
In the noisy and complex world of capital markets and investing, Lynn knows how to simplify and keep the conversation relevant to one’s personal goals. Afterall, it’s something he’s been doing his entire life, thanks to being raised in the heartland of Nebraska with Warren Buffet and Berkshire Hathaway as sources of inspiration.
Prior to joining the Johnson Bixby team, Lynn held a variety of financial roles including positions at U.S. Trust, Columbia Mutual Funds and Janus Mutual Funds.
Perhaps one of his most notable roles is the one as a father to three teenage daughters, who have all adopted their dad’s love of math as one of their favorite subjects.
Cynthia Boman Thompson, MS, CFP®, COO / CFO
Ask Cyndi what she loves about her job and the answer is simple: people and purpose. Her energy and enthusiasm for helping both team members and businesses grow and succeed is evident in her work over the last 25 years.
Before joining Johnson Bixby in 2020 as our CFO and COO, she held multiple finance and client relationship roles in a variety of industries – from recruiting to medicine to real estate. Don’t be surprised if you see her name pop up when researching items related to financial planning, investing, parenting or travel as she’s published articles in dozens of magazines through the years.
Mandy Peterson, Client Services Manager
Mandy is a natural at building rapport with clients, something she likely picked up after working the bulk of her career in family law. We’re thrilled she made a leap to the financial industry after looking for a career change, as she’s a great addition to the Johnson Bixby client services team.
Hailing from the land of 10,000 lakes (Minnesota), Mandy moved to the Pacific Northwest after college and considers Vancouver an ideal place to live. It’s a perfect location to hike with her yellow lab, Tova, and enjoy the great outdoors. Plus, it’s not far to Portland International Airport when the travel bug hits her (which is quite often.)
Haley Smart, FPQP TM, Client Services Technical Specialist
Whether she’s explaining the complex in simple terms, or unraveling a particularly tangled web, Haley brings her passion for learning and finding answers to the work she does every day. But these aren’t just abstractions. Her extensive background in volunteering shows that she’s in this to better the lives of people.
Haley started working in financial services in 2008 after an unexpected career change, but that was all the chance she needed. Since then, she has worked her way up, and built a formidable career helping clients achieve their financial goals. Now we get to benefit from her hard work, dedication, and serious problem-solving skills.
When she’s not working, Haley enjoys spending time with her husband and going to Timbers games. Yep, Haley is a super fan.
Brigg Wolgamott, IT Support Specialist
Prior to joining our team, Brigg could be found on the walls of SW Washington coaching and guiding young rock climbers, helping them understand the technical aspects of the sport and encouraging them to take the next step.
In his role on our IT team, he offers the same support but for our team in responding to our IT woes and troubles. Brigg is quick to analyze, troubleshoot and evaluate any technology issues that comes across his plate. Like in the sport of rock climbing, the pathway isn’t always clear but if you have the desire to move forward – a route can be found to help you get to your goal.
José Vélez, Client Services
A fresh graduate from the University of Portland, José joined our team in May 2022. With a degree in finance and a minor in Spanish, José joined the financial profession because of his strong belief that everyone deserves a seat at the table when it comes to their financial relationships. Working toward obtaining his CFP® designation, he looks forward to giving clients and local community the tools to become financially empowered.
Kailee Aparicio, Client Services
An inaugural member of our first Johnson Bixby internship program, Kailee joined us in the summer of 2022 before coming onboard full time in the fall. She’s a graduate of the University of Portland, with a bachelor’s degree in Business Administration with a major in Finance.
A member of our Client Services team, Kailee assists our financial planners by offering efficient, kind, and compassionate service. She chose the financial profession because she knows dealing with finances alone can feel overwhelming and intimidating at times. But with a knowledgeable team behind you, those financial stressors can be alleviated and she’s happy to be on the team helping.
Karen Brown, Client Services
What Karen loves most about her job is helping others. It’s in her nature, whether she’s working with her clients, taking care of family, or connecting with the community through her church. You can attribute her penchant for hospitality to her Southern roots.
Karen joined JBA when she and her late husband relocated to Vancouver in 2004. She’s a 20-year veteran of the financial planning industry and has been working in a support role for more than 40 years.
Karen enjoys music, dancing, hiking, biking, and Jazzercise. She looks forward to exploring more of the Pacific Northwest and beyond. She has two grown sons.
Lana Alvarez, Compliance / Audit Manager
Details are Lana’s forte. And with more than 20 years of experience in the financial planning world, Lana knows exactly what details to look for. She has a laser-like focus on accuracy and completeness—a natural gift we appreciate greatly here.
Lana and her husband moved to the Northwest from Colorado, drawn to its proximity to the spectacular beauty of both the mountains and coast. She misses the Rockies and occasionally goes back to get her “Colorado fix,” but home is where the rain falls. Lana lives with her husband and their two children.
Cindy Staley, Compliance Specialist
Some might view the world of compliance as a hindrance, and even an annoying obstacle to everyday business. But those people haven’t had the pleasure of working with Cindy as their compliance person. With her quiet demeanor, Cindy helps our business run smoothly and safely, while demonstrating compliance is about helping and protecting the people you work with, and the clients you serve.
Cindy relocated to the Vancouver area after 30 years in the financial services industry in Seattle. The move allowed her and her husband to be closer to her daughter and son-in-law and expand her love of gardening beyond the porch pots.
Karen Marshall, Office Manager
Karen is our office manager at Johnson Bixby and likely one of the first faces you’ll see when visiting us. She oversees the day-to-day logistics of running our front office while supporting our Client Service team. With a lifelong enthusiasm for organization and order, she channels those attributes making our team’s professional lives more manageable and streamlined.
Before joining Johnson Bixby in September 2021, Karen worked in a variety of office management positions with a specialty in financial services.
Juli Potts, SHRM-CP, PHR, CCP, Senior Director of Human Resources
Juli brings her enthusiasm for people and her vast experience in human resources to Johnson Bixby, and our sister company, Integrated Tax Services. She helps us recruit new talent, designs and implements key people strategy programs, all while making sure we stay a safe and compliant workplace.
A Pacific Northwest native, Juli is a mom of two, who went to school while raising her kids. She graduated from Washington State University with a bachelor’s degree in Personnel Psychology and Human Resources Management. She also holds a minor in Psychology and has several human resource professional designations including Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP) and Certified Compensation Professional (CCP).
Depending on the season, you’ll find Juli enjoying any number of activities – hiking, kayaking, outdoor concerts, yard work or wine tasting.
Kristi Koebke, Chief Marketing Officer / Brand Strategist
Kristi believes in the power of story to connect us, move us, and transform lives. As our Chief Marketing Officer, she is a writer, brand and messaging strategist, and workshop facilitator with a knack for finding stories and creating pathways to help great ideas become remarkable experiences.
For 25 years, Kristi has worked in marketing for companies including Moda Health, Kaiser Permanente, Microsoft, Apple, Nike and others. She has more than 15 years’ experience in the financial services industry, working with clients from Registered Investment Advisor firms to larger brands such as Charles Schwab, Morgan Stanley and Prudential.
Rachel Gorretta, Marketing & Communications Director
Rachel is an optimistic realist helping promote the JBA brand in all the ways that matter—whether that be to existing clients, future clients, employees or community partners. A natural people person who gets an extrovert classification on every test she’s taken, she tackles each communication challenge that comes across her plate with grace and enthusiasm.
A lifelong communicator who had childhood dreams of becoming a news broadcaster, she spent her early career years in public relation and marketing roles. After more than a decade in corporate communications, she moved to a local creative agency in account services where she realized she had a passion for promoting brands for smaller businesses.
Away from the office, Rachel enjoys entertaining friends and family over a homecooked meal—especially ones that contain vegetables from her garden.
Paula Lee, Director of Culture & Employee Experience
Paula Lee is a people person—not a numbers person. Bringing out the best in her coworkers is what she does best. With her background in human resources, Paula thinks outside the box. It helps her inspire, direct and support those around her. Calm by nature, Paula handles just about any situation with precision, grace and humor.
Paula is the JBA team’s go-to person for everything from recruiting and onboarding new employees to managing public relations, marketing and organizing events.
When Paula isn’t juggling multiple projects, you’ll find her in her garden. Paula also enjoys traveling to sunny, warm locales and spending time with friends. She lives in Washougal, Washington, with her husband.
Bob McMahan, Information Technology Manager
Bob McMahan joined our team in 2022 and oversees all aspects of the use of information technology and information security for Johnson Bixby and our sister company, Integrated Tax Services.
With a positive attitude, strong work ethic, attention to detail and belief in always doing the right thing, Bob is a charismatic and natural fit to our organization. He has more than 25+ years of experience leading Fortune 500 and public sector organizations through digital transformation, educating and guiding business leaders in advancing digital dexterity, delivering quality services that support business objectives, and championing the importance of information risk and cybersecurity.
Bob holds a bachelor’s degree from Linfield College.
Vivian Le Cousins, Senior Accountant
Vivian loves the art of untangling an accounting challenge. With a keen attention to detail and superior organization skills, she’s a natural fit to our team. Working in the accounting industry for more than a decade, Vivian previously worked as a financial consultant for a California based music start-up. In her role as Senior Accountant she supports Johnson Bixby and Integrated Tax Services with various finance related activities.
Jim Scott, Facilities Maintenance Tech
Need something painted or furniture assembled? Don’t worry! Jim is on the job. Calm and resourceful, Jim is instrumental in keeping our building running smoothly. And best of all? He’s a delight to be around.
Prior to joining our team, Jim held a facilities position at a Portland bicycle shop. To say biking is a passion for Jim is an understatement. Whether a mountain trail or commuting to work – Jim prefers to cycle whenever and wherever he can.
When not fixing something or biking, you may find Jim relaxing with his cat, Lulu, or jamming to Kool & the Gang and KC & the Sunshine band (both performed at his high school graduation!)
Jim is not affiliated with Securities America, Inc.
Heidi M. Johnson Bixby, CFP ®, CEO & President / Planner
Heidi is the owner of JBA—or, as we like to say, the architect. She began her career in financial planning in 1991 as an assistant to Deborah Johnson, our company’s founder. She achieved her CERTIFIED FINANCIAL PLANNER ™ certification in 1997 and has been devoted to working with JBA clients ever since.
A world traveler and avid photographer, Heidi loves to document her adventures with her camera. Photography is the perfect creative outlet for her. As she says, “It’s a way to capture the spirit of the people we meet, the land and the culture and bring it back to be shared.” Her favorite travel destinations include Zimbabwe, Thailand, Peru, Belize, South Africa, and Scotland.
KIMBERLY S. BAKER, CFP ®, Director of Financial Planning / Planner
Kim’s been a member of the Johnson Bixby team since 1993, starting as a financial planning assistant and working in various roles across the organization. Today she serves as our Lead Financial Planner, helping to mentor and guide the growing team.
A natural problem solver who enjoys teaching others, Kim has worked diligently to improve financial literacy in the community. Not only have clients benefited by Kim’s creative and thoughtful approach, but the Financial Planning Association of Oregon & SW Washington has as well. Through the years Kim’s held several officer positions and has been a committed volunteer.
Patricia Spies, CFP ®, Planner
Patricia helps clients plan for tomorrow by taking care of today. With a clear understanding of each client’s unique financial vision, she works to develop a tailored path forward. Whether buying a home, saving for college, or planning for retirement.
From her perspective, a healthy financial life begins with a clear picture of your cash flow, so she works with clients to help support their lifestyle without sacrificing their goals. She also gives each client the time and attention they deserve to make sound financial decisions and feel confident they are prepared for the future.
Before joining Johnson Bixby, Patricia worked at Oregon State University in the human resources department. It was here that she learned the ins and outs of retirement benefits and federal compliance.
When the summer sun is shining, you can find Patricia playing beach volleyball or working on her Cuban salsa dancing skills. She loves to have fun, which makes her a great fit at Johnson Bixby.
Amanda Reynolds, CPA, CFP®, Planner
Amanda knows talking about personal finances can feel very private, and sometimes it can be overwhelming. But that’s exactly why she is here combining her love of people and finance. With a master’s in counseling and a bachelor’s degree in business accounting and her recent CERTIFIED FINANCIAL PLANNER™ credentials obtained, Amanda considers it a privilege to guide our clients down a path toward achieving their goals.
Sometimes we don’t exactly know what we think or want until someone asks us pertinent questions, takes time to listen and draws connections about what they’ve heard. Amanda creates space for clients to feel comfortable sharing their values and priorities, so together they build a financial plan that is meaningful and realistic. From budgets to taxes to estate planning, Amanda helps clarify and explain all the financial components to making our clients’ dreams a reality.
Growing up in California, she escaped to the Northwest years ago and still finds pure joy in every waterway she can dip her toes into. Whether it’s swimming, boating, kayaking, hiking near a waterfall or simply sitting along the shore.
Zach Reuter, CFP ®, Planner
Whether it’s the game of Gonzaga basketball or the game of personal finance, Zach is a huge fan. After making a 180 degree career change from non-profit work to financial services, Zach is driven by the empowerment and confidence sound financial planning brings to people’s lives.
After graduating with a Psychology Major from Gonzaga University, Zach worked for Jesuit Volunteer Corps Northwest helping connect volunteers to service agencies across the Pacific Northwest. Zach started working with a financial advisory and planning firm in Portland before transitioning to Johnson Bixby in 2020. He worked on our client services team prior to completing the requirements to become a Certified Financial Planner® professional.
Lynn Snyder, CFA®, Portfolio Manager
In the noisy and complex world of capital markets and investing, Lynn knows how to simplify and keep the conversation relevant to one’s personal goals. Afterall, it’s something he’s been doing his entire life, thanks to being raised in the heartland of Nebraska with Warren Buffet and Berkshire Hathaway as sources of inspiration.
Prior to joining the Johnson Bixby team, Lynn held a variety of financial roles including positions at U.S. Trust, Columbia Mutual Funds and Janus Mutual Funds.
Perhaps one of his most notable roles is the one as a father to three teenage daughters, who have all adopted their dad’s love of math as one of their favorite subjects.
Cynthia Boman Thompson, MS, CFP®, COO / CFO
Ask Cyndi what she loves about her job and the answer is simple: people and purpose. Her energy and enthusiasm for helping both team members and businesses grow and succeed is evident in her work over the last 25 years.
Before joining Johnson Bixby in 2020 as our CFO and COO, she held multiple finance and client relationship roles in a variety of industries – from recruiting to medicine to real estate. Don’t be surprised if you see her name pop up when researching items related to financial planning, investing, parenting or travel as she’s published articles in dozens of magazines through the years.
Mandy Peterson, Client Services Manager
Mandy is a natural at building rapport with clients, something she likely picked up after working the bulk of her career in family law. We’re thrilled she made a leap to the financial industry after looking for a career change, as she’s a great addition to the Johnson Bixby client services team.
Hailing from the land of 10,000 lakes (Minnesota), Mandy moved to the Pacific Northwest after college and considers Vancouver an ideal place to live. It’s a perfect location to hike with her yellow lab, Tova, and enjoy the great outdoors. Plus, it’s not far to Portland International Airport when the travel bug hits her (which is quite often.)
Haley Smart, FPQP TM, Client Services Technical Specialist
Whether she’s explaining the complex in simple terms, or unraveling a particularly tangled web, Haley brings her passion for learning and finding answers to the work she does every day. But these aren’t just abstractions. Her extensive background in volunteering shows that she’s in this to better the lives of people.
Haley started working in financial services in 2008 after an unexpected career change, but that was all the chance she needed. Since then, she has worked her way up, and built a formidable career helping clients achieve their financial goals. Now we get to benefit from her hard work, dedication, and serious problem-solving skills.
When she’s not working, Haley enjoys spending time with her husband and going to Timbers games. Yep, Haley is a super fan.
Brigg Wolgamott, IT Support Specialist
Prior to joining our team, Brigg could be found on the walls of SW Washington coaching and guiding young rock climbers, helping them understand the technical aspects of the sport and encouraging them to take the next step.
In his role on our IT team, he offers the same support but for our team in responding to our IT woes and troubles. Brigg is quick to analyze, troubleshoot and evaluate any technology issues that comes across his plate. Like in the sport of rock climbing, the pathway isn’t always clear but if you have the desire to move forward – a route can be found to help you get to your goal.
José Vélez, Client Services
A fresh graduate from the University of Portland, José joined our team in May 2022. With a degree in finance and a minor in Spanish, José joined the financial profession because of his strong belief that everyone deserves a seat at the table when it comes to their financial relationships. Working toward obtaining his CFP® designation, he looks forward to giving clients and local community the tools to become financially empowered.
Kailee Aparicio, Client Services
An inaugural member of our first Johnson Bixby internship program, Kailee joined us in the summer of 2022 before coming onboard full time in the fall. She’s a graduate of the University of Portland, with a bachelor’s degree in Business Administration with a major in Finance.
A member of our Client Services team, Kailee assists our financial planners by offering efficient, kind, and compassionate service. She chose the financial profession because she knows dealing with finances alone can feel overwhelming and intimidating at times. But with a knowledgeable team behind you, those financial stressors can be alleviated and she’s happy to be on the team helping.
Karen Brown, Client Services
What Karen loves most about her job is helping others. It’s in her nature, whether she’s working with her clients, taking care of family, or connecting with the community through her church. You can attribute her penchant for hospitality to her Southern roots.
Karen joined JBA when she and her late husband relocated to Vancouver in 2004. She’s a 20-year veteran of the financial planning industry and has been working in a support role for more than 40 years.
Karen enjoys music, dancing, hiking, biking, and Jazzercise. She looks forward to exploring more of the Pacific Northwest and beyond. She has two grown sons.
Lana Alvarez, Compliance / Audit Manager
Details are Lana’s forte. And with more than 20 years of experience in the financial planning world, Lana knows exactly what details to look for. She has a laser-like focus on accuracy and completeness—a natural gift we appreciate greatly here.
Lana and her husband moved to the Northwest from Colorado, drawn to its proximity to the spectacular beauty of both the mountains and coast. She misses the Rockies and occasionally goes back to get her “Colorado fix,” but home is where the rain falls. Lana lives with her husband and their two children.
Cindy Staley, Compliance Specialist
Some might view the world of compliance as a hindrance, and even an annoying obstacle to everyday business. But those people haven’t had the pleasure of working with Cindy as their compliance person. With her quiet demeanor, Cindy helps our business run smoothly and safely, while demonstrating compliance is about helping and protecting the people you work with, and the clients you serve.
Cindy relocated to the Vancouver area after 30 years in the financial services industry in Seattle. The move allowed her and her husband to be closer to her daughter and son-in-law and expand her love of gardening beyond the porch pots.
Karen Marshall, Office Manager
Karen is our office manager at Johnson Bixby and likely one of the first faces you’ll see when visiting us. She oversees the day-to-day logistics of running our front office while supporting our Client Service team. With a lifelong enthusiasm for organization and order, she channels those attributes making our team’s professional lives more manageable and streamlined.
Before joining Johnson Bixby in September 2021, Karen worked in a variety of office management positions with a specialty in financial services.
Juli Potts, SHRM-CP, PHR, CCP, Senior Director of Human Resources
Juli brings her enthusiasm for people and her vast experience in human resources to Johnson Bixby, and our sister company, Integrated Tax Services. She helps us recruit new talent, designs and implements key people strategy programs, all while making sure we stay a safe and compliant workplace.
A Pacific Northwest native, Juli is a mom of two, who went to school while raising her kids. She graduated from Washington State University with a bachelor’s degree in Personnel Psychology and Human Resources Management. She also holds a minor in Psychology and has several human resource professional designations including Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP) and Certified Compensation Professional (CCP).
Depending on the season, you’ll find Juli enjoying any number of activities – hiking, kayaking, outdoor concerts, yard work or wine tasting.
Kristi Koebke, Chief Marketing Officer / Brand Strategist
Kristi believes in the power of story to connect us, move us, and transform lives. As our Chief Marketing Officer, she is a writer, brand and messaging strategist, and workshop facilitator with a knack for finding stories and creating pathways to help great ideas become remarkable experiences.
For 25 years, Kristi has worked in marketing for companies including Moda Health, Kaiser Permanente, Microsoft, Apple, Nike and others. She has more than 15 years’ experience in the financial services industry, working with clients from Registered Investment Advisor firms to larger brands such as Charles Schwab, Morgan Stanley and Prudential.
Rachel Gorretta, Marketing & Communications Director
Rachel is an optimistic realist helping promote the JBA brand in all the ways that matter—whether that be to existing clients, future clients, employees or community partners. A natural people person who gets an extrovert classification on every test she’s taken, she tackles each communication challenge that comes across her plate with grace and enthusiasm.
A lifelong communicator who had childhood dreams of becoming a news broadcaster, she spent her early career years in public relation and marketing roles. After more than a decade in corporate communications, she moved to a local creative agency in account services where she realized she had a passion for promoting brands for smaller businesses.
Away from the office, Rachel enjoys entertaining friends and family over a homecooked meal—especially ones that contain vegetables from her garden.
Paula Lee, Director of Culture & Employee Experience
Paula Lee is a people person—not a numbers person. Bringing out the best in her coworkers is what she does best. With her background in human resources, Paula thinks outside the box. It helps her inspire, direct and support those around her. Calm by nature, Paula handles just about any situation with precision, grace and humor.
Paula is the JBA team’s go-to person for everything from recruiting and onboarding new employees to managing public relations, marketing and organizing events.
When Paula isn’t juggling multiple projects, you’ll find her in her garden. Paula also enjoys traveling to sunny, warm locales and spending time with friends. She lives in Washougal, Washington, with her husband.
Bob McMahan, Information Technology Manager
Bob McMahan joined our team in 2022 and oversees all aspects of the use of information technology and information security for Johnson Bixby and our sister company, Integrated Tax Services.
With a positive attitude, strong work ethic, attention to detail and belief in always doing the right thing, Bob is a charismatic and natural fit to our organization. He has more than 25+ years of experience leading Fortune 500 and public sector organizations through digital transformation, educating and guiding business leaders in advancing digital dexterity, delivering quality services that support business objectives, and championing the importance of information risk and cybersecurity.
Bob holds a bachelor’s degree from Linfield College.
Vivian Le Cousins, Senior Accountant
Vivian loves the art of untangling an accounting challenge. With a keen attention to detail and superior organization skills, she’s a natural fit to our team. Working in the accounting industry for more than a decade, Vivian previously worked as a financial consultant for a California based music start-up. In her role as Senior Accountant she supports Johnson Bixby and Integrated Tax Services with various finance related activities.
Jim Scott, Facilities Maintenance Tech
Need something painted or furniture assembled? Don’t worry! Jim is on the job. Calm and resourceful, Jim is instrumental in keeping our building running smoothly. And best of all? He’s a delight to be around.
Prior to joining our team, Jim held a facilities position at a Portland bicycle shop. To say biking is a passion for Jim is an understatement. Whether a mountain trail or commuting to work – Jim prefers to cycle whenever and wherever he can.
When not fixing something or biking, you may find Jim relaxing with his cat, Lulu, or jamming to Kool & the Gang and KC & the Sunshine band (both performed at his high school graduation!)
Jim is not affiliated with Securities America, Inc.
Our team of professionals has earned some of the most recognizable credentials in the financial planning and investment management industries. We stay abreast of trends and developments with ongoing continuing education. Johnson Bixby is committed to life-long learning and the continual enhancement of our skills in order to better serve you, our valued clients.
A CERTIFIED FINANCIAL PLANNER™ is an essential key to your financial future. At JBA, our financial planners are certified. That means they’ve gone through rigorous and ongoing training. Not that we’re over-achievers or anything (wink), but all our planners exceed the minimum of 30 hours of continuing education every two years to maintain certification. We’re lifelong learners, and we love this stuff. You’ll find our recommendations to be objective, current, accurate, and customized. Our financial planners are certified through the Certified Financial Planner Board of Standards, Inc. (CFP Board).
Certified Financial Planner Board of Standards Inc. owns the certification marks CFP®, CERTIFIED FINANCIAL PLANNER™, CFP® (with plaque design) and CFP® (with flame design) in the U.S., which it awards to individuals who successfully complete CFP Board’s initial and ongoing certification requirements.
The Chartered Financial Analyst® (CFA®) credential is the globally recognized mark of distinction and benchmark for measuring the expertise, experience, and ethics of serious investment professionals. The CFA charter demonstrates mastery of a broad range of practical portfolio management and advanced investment analysis skills. To earn the CFA charter, candidates must pass three sequential, six-hour examinations (eighteen hours in total) over a period of two to four years.
The term ‘behavioral finance’ is fairly new, although the concept is something Johnson Bixby planners practice naturally. A BFA™ designation represents additional training on the integration of behavioral techniques that are founded in traditional finance, psychology and neuroscience. These behavioral techniques assist both the planner and the client in making better decisions with and about money in the presence of competing and sometimes, difficult to deal with emotions. To earn a BFA designation, one completes 21 hours of training, followed by 20 hours of continuing education every 2 years.
The CLTC designation is a professional mark earned by a person who offers advice regarding long term care services. Long-term care insurance is a complex product. It offers many forms of protection and pricing structures. A CLTC professional is highly trained in the field of long-term care and knows the right questions to ask. Their goal, like all professionals, is to help you solve your needs. The Corporation for Certification in Long-Term Care (CCLTC) is the sole recognized entity to conduct certification in this specialty. The program is recognized by state insurance regulators, NAIFA (National Association of Insurance and Financial Advisors), and the American College of Financial Services.
An Enrolled Agent (EA) is a federally-licensed tax professional who specializes in taxation and has unlimited rights to represent taxpayers before the Internal Revenue Service. Enrolled Agents have demonstrated technical expertise in taxation and IRS practices & procedures. To earn the Enrolled Agent designation, candidates must pass a comprehensive examination covering Federal taxation and IRS representation, practices & procedures or through experience as an IRS employee. They must also pass a tax compliance check to ensure they have filed all necessary tax returns and paid all tax liabilities.
The Chartered Financial Consultant® (ChFC®) designation has been a mark of excellence for financial planners for almost thirty years. To hold the ChFC® designation, one must complete a minimum of 30 hours of continuing education every 2 years, adhere to strict ethical standards, and meet experience requirements.
ChFC® is the property of The American College, which reserves sole rights to its use, and is used by permission.
A chartered life underwriter CLU® is a professional designation for individuals who specialize in life insurance and estate planning.
Individuals who hold the Financial Paraplanner Qualified ProfessionalTM, FPQPTM designation have completed a year-long course of study encompassing the financial planning process, the five disciplines of financial planning, general financial planning concepts & terminology and product categories.
Financial Paraplanner Qualified ProfessionalTM and FPQPTM are trademarks or registered service marks of the College for Financial Planning in the United States and/or other countries.