Planning matters

Subject of Cybercrime? Take These Steps First!

Being subject to cybercrime is a very stressful experience. If you find yourself compromised by one of these attacks, it’s essential you act quickly to mitigate the impact of the breach. The following provides information on steps to take within the first one to two days after a breach has occurred.

Within the first 24-48 hours

  • Call us so we can watch for suspicious activity in your accounts and collaborate with you on extra precautions to take in verifying your identity prior to any fund transfers.
  • If appropriate, close any compromised or unauthorized accounts.
  • Run reputable anti-virus/anti-malware/anti-spyware software to clean your computer.
  • Change passwords on all your accounts, making sure each password is unique and strong.
  • Call the Social Security Administration’s fraud line at 800-269-0271 if you suspect your social security number has been compromised. The office will take your report and investigate activity using your social security number.
  • Contact the Federal Trade Commission if your identity has been compromised by calling 877-IDTHEFT or by visiting This one-stop resource will guide you through each step of the recovery process.
  • Visit the IRS website if you are the victim of tax fraud. This website provides information on tax-related identity theft.

If necessary, you can also notify one of the main credit bureaus to place a fraud alert on your account and/or freeze your credit report with each bureau.


Equifax Experian TransUnion
1-800-685-1111 1-888-397-3742 1-888-909-8872


In addition, review statements and correspondence as soon as they arrive to look for unauthorized activity. Also, notify your friends and family of the breach so that they can be on the lookout for suspicious requests that look like they came from you.

It is important after a security breach that you are diligent in taking precautions to avoid further security incidents. And remember, when in doubt, be alert and stay cautious!

Written By Haley Smart